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Topic - Public Trust & Ethics Archive

Title Issue
Use Free Technology to Enhance Public Meetings

Use Free Technology to Enhance Public Meetings

Local governments can access free resources and borrow equipment, including keypad polling devices and translation gear, to enhance public meetings and engage the community.

June 2014
Taking Service to the Next Level With 311

Taking Service to the Next Level With 311

The 311 Customer Service Center operates 24 hours a day, 365 days a year to provide access to City and County of San Francisco government information and services. The goal is to assist callers with questions or requests for service at the time of the call.

June 2014
Technology, Tools and Techniques to Reach Your Community

Technology, Tools and Techniques to Reach Your Community

Local governments use a wide variety of technology options in their efforts to connect with their communities. While some technology may be costly, many options are reasonably priced and the range of available choices is broad enough to be feasible for any local government, from large to small.

June 2014
Are City Governments the Last Bastion Of Democracy?

Are City Governments the Last Bastion Of Democracy?

Cities are not just the laboratories of democracy; they may well also be its salvation.

May 2014
Sustainability Yields Fiscal and Economic Benefits

Sustainability Yields Fiscal and Economic Benefits

New resources offer practical tips to enhance cities’ economic prosperity and fiscal health.

May 2014
Is Your City Council Stifling Innovation? Tips to Promote Smart Risk-Taking

Is Your City Council Stifling Innovation? Tips to Promote Smart Risk-Taking

Innovation requires risk-taking — not wild gambles, but calculated risks. Unless council members and top management create an environment that encourages “smart” risks, there will be little if any innovation regardless of how much the council desires it.

April 2014
Free Tools to Help With the City Budget Process

Free Tools to Help With the City Budget Process

The municipal budget process typically begins in the spring. City officials and staff can find a wide range of free materials online to assist in budget creation, financial management and more.

April 2014
Deciding When to Step Aside From the Decision-Making Process: Abstentions And Disqualifications

Deciding When to Step Aside From the Decision-Making Process: Abstentions And Disqualifications

The issue of when to refrain from participating in an agency decision can be vexing. This is an area where the law provides some but not all of the answers.

April 2014
The Alchemy of Leadership and the Consent of the Governed

The Alchemy of Leadership and the Consent of the Governed

What impact does the public’s distrust of government officials have on how people perceive leadership? Why do some unpopular leaders later achieve prominence while other more popular leaders quickly fade from public memory? Is “effective leadership” a transient quality, changing over time as public needs and opinions shift, or is it constant and unchangeable?

March 2014
Agency Romances: Looking for Love in All the Wrong Places

Agency Romances: Looking for Love in All the Wrong Places

Romantic relationships in the public agency workplace raise a number of ethical issues and carry significant risks. This article explores the problems such relationships can create for the agency and its employees and looks at the potential adverse impacts on community perception of the agency’s credibility.

February 2014