Community Services

Overview

Community Services

Article Legal Notes By Christine N. Wood and Jennifer Ransom

Online services and information: Considerations for ensuring accessible, legally-compliant city websites

The range of information and services available online varies from city to city, as does the level of accessibility offered by city websites. However, as cities continue to transition to internet-based information and services, they should take care to ensure that such information and services are equally accessible to all individuals, including those with disabilities

Aerial of Chico, CA
Article Features By Lisa Yarbrough

Elk Grove and Chico use technology to increase public engagement on important housing decisions

For many cities, a key component of addressing the affordable housing crisis includes planning for more high-density projects. However, cities must also ensure that community insight and feedback are front and center when deciding how and where affordable housing is constructed. Two Northern California cities — Elk Grove and Chico — have taken civic engagement to a whole new level.

Tiny homes
Article Features By Lisa Yarbrough

Livermore’s award-winning inclusive engagement approach is paying dividends for the community

Since 1949, the National Civic League has celebrated the best in American civic innovation by awarding the prestigious All-America City Award to ten communities nationwide. This year, Livermore was the only city in California to receive this honor. The award celebrates the city’s inclusive engagement efforts to improve equity and resilience.

City of Davis’ partnership with local theatre company increases bike safety and fuels its creative economy

The city of Davis set out to find an innovative way to address its long-term environmental, public health, and safety goals by educating and engaging young Davis residents through its Safe Routes to School program. Looking to do something different, the city set its sights on sourcing local, partnering with a local theater company to create a memorable and engaging theater piece that promoted safe biking to young audiences.

Santa Maria develops a hands-on, career-based agricultural education program for high schoolers

When the opportunity arose to create a model program with students and local businesses, the city of Santa Maria stepped up. The city partnered with a local ag-related businesses to create a successful hands-on educational program, from work of planting pumpkins, and networking with community members, to creating fun events.

Exterior view of St. Paul’s Commons in Walnut Creek, CA.
Article Local Works by Jill Oviatt

A community partnership brings a transformative affordable housing development to Walnut Creek

A dynamic group of committed religious, community, housing, and local government leaders in Walnut Creek came together to solve one of our state’s most pressing problems: the need for more affordable housing. Working together they created St. Paul’s Commons, a mixed-use, transit-oriented affordable housing development that opened its doors to residents in February 2020, just before the pandemic hit.

Exterior view of El Centro "tiny home."
Article Features by Lisa Yarbrough

Tiny homes in El Centro provide housing for former foster youth attending the local college

El Centro was one of the first recipients of funding under Homekey, a statewide program designed to house those experiencing homelessness. Through a partnership between the city and a local college, the funding was leveraged to construct 26 tiny homes that will provide two years of permanent housing for college students who are former foster youths and are experiencing or at risk of experiencing homelessness.

Courson Arts interior of art gallery.

Palmdale’s latest housing innovation: the Courson Arts Colony

In recent years, the city of Palmdale saw housing costs outpace the area’s income levels, resulting in a shortage of affordable housing in the area. The Courson Arts Colony, the latest component of Palmdale’s city center revitalization and housing innovation, provides affordable housing and incorporates an arts component to serve as a healing element for veterans who may be suffering from PTSD.

City of Sacramento Mayor Darrell Steinberg delivers speech about #ALLINSAC effort.
Article Local Works by Lisa Yarbrough

Sacramento’s Measure U helps maintain critical services and advance equity during pandemic

The City of Sacramento is one of many California cities to put a general sales tax measure on the  ballot to bring in much-needed revenue for local projects. Voter approval to renew or raise local sales tax has given some cities a sustained source of revenue to maintain critical services, invest in local infrastructure, and create additional amenities for the community.

Santa Clarita prepares for “silver tsunami” with Gold Star College Internship Program

Through Santa Clarita’s College Internship Program interns get a taste of work life after completing their degree and gain exposure to key aspects of local government. The city benefits because it develops the next generation of public sector employees and provides professional development opportunities for current employees. Santa Clarita’s succession planning strategy has proven to be a success and can serve as a model for other cities as they work to develop future city employees and leaders. 

Article Local Works by Jill Oviatt and Lisa Yarbrough

Lessons in Leadership: Outgoing mayors and city council members share advice on what it takes to be an effective leader

Through their many years of service in local government these outgoing mayors and council members have sage advice about how to be an effective city leader and wise words for new mayors and council members as they embark on their journey to lead their city forward.

Article Local Works by Jill Oviatt

Rancho Cucamonga: 2020 All-America City Winner One of 10 Cities Honored and the Only City in California to Make the List

The National Civic League recognized Rancho Cucamonga for promoting inclusive civic engagement to address health and well-being in the community. The city’s ongoing efforts have created stronger connections among residents, businesses, nonprofits, and government leaders that have improved the quality of life.

Norwalk Offers Empathy and Critical Support to Teens in Crisis

Developed by a volunteer team of recreation staff, the We Have Project offers a forum for dealing with challenging issues, including depression and anxiety, and links Norwalk teens and youth with professional resources.

Norwalk Offers Empathy and Critical Support to Teens in Crisis

Developed by a volunteer team of recreation staff, the We Have Project offers a forum for dealing with challenging issues, including depression and anxiety, and links Norwalk teens and youth with professional resources.

Alisal Vibrancy Plan Addresses Equity Issues in Salinas

This plan is the result of advocacy and a collaborative process with city staff, community-based organizations, and residents that increased public engagement, public dialogue, and trust and brought new leadership into planning processes.

Article Features by Rich Garbarino

South San Francisco Develops Equity Solutions Tailored to the Community

As elected officials, we have the responsibility to work toward the goals of equality and justice for all in the services we provide to our diverse residents. It’s imperative that we commit to addressing systemic racial bias wherever and whenever we encounter it and provide greater access, transparency, and oversight to build strong trust within our communities.

Article President’s Message by Cheryl Viegas Walker

Hope Is Not a Strategy, but It Is a Requirement for Leadership

It’s helpful to remember that leadership isn’t always about remaining stoic and displaying optimism. Allowing yourself to be vulnerable is both human and acceptable, especially in relentlessly difficult circumstances.

Article Local Works by Heather Cousin

Libraries Respond in Crisis and Beyond

Library staff throughout California put on masks and gloves and transformed their work with new processes and procedures and with safety and community service as their top priorities.

Article Features by Damien R. Arrula and Aaron France

Regional Partnership: How to Address Homelessness Differently

Twelve cities in northern Orange County collaborated to create a system of regional centers providing safe shelter and supportive services.

Article Local Works by Rose Kevranian

Virtual Camps and Librarians Printing Face Shields: Not a Typical Summer for City Services

City libraries and parks and recreation departments have transformed their operations to serve and support their communities during the COVID-19 pandemic.