Communications and Technology

Aerial of Chico, CA
Article Features By Lisa Yarbrough

Elk Grove and Chico use technology to increase public engagement on important housing decisions

For many cities, a key component of addressing the affordable housing crisis includes planning for more high-density projects. However, cities must also ensure that community insight and feedback are front and center when deciding how and where affordable housing is constructed. Two Northern California cities — Elk Grove and Chico — have taken civic engagement to a whole new level.

Man on computer

Irvine’s building and planning portal saves time and trees

As part of an ongoing effort to enhance customer service, the city of Irvine launched a new, streamlined, web-based platform for planning, building, and engineering applications. Launched in 2019, IrvineREADY! is a web-based platform that provides a portal for customers to upload plans and pay fees online using either credit card or electronic check.

Fremont streets
Article Local Works By Brian Lee-Mounger Hendershot

Traffic fatalities across the US rose in 2020 but not in Fremont. What did the city do differently?

In 2015, Fremont’s city council committed to a bold goal: Reduce traffic-related fatalities to zero. Even though the city was already a national leader in traffic safety, this new mindset forced officials to rethink their approach to traffic safety. Known as Vision Zero, Fremont’s traffic safety focuses on integrating human error into transportation systems, instead of reducing it.

Article Legal Notes By Christine N. Wood and Jennifer Ransom

Online services and information: Considerations for ensuring accessible, legally-compliant city websites

The range of information and services available online varies from city to city, as does the level of accessibility offered by city websites. However, as cities continue to transition to internet-based information and services, they should take care to ensure that such information and services are equally accessible to all individuals, including those with disabilities