By definition, effective public managers are both problem-solvers
and leaders, but it requires a special type to take the helm of a
public agency in crisis.
The strategic goal-setting process involves representatives from
all of the League’s policy committees, departments, divisions and
diversity caucuses as well as its entire board of directors….
City leaders often must inspire people to accept and even support
changes in their lives that they might otherwise oppose, and
storytelling can play a key role.
A senior leadership meeting of city officials from throughout the
state used a dynamic, inclusive goalsetting process that built on
the success of prior years and charted some new directions…
